The Hyderabad Police have launched another unique initiative of taking feedback from public and rate their efficiency. The 'Citizen Satisfaction Feedback Service Wing' was started by Hyderabad Police Commissioner Mahender Reddy on Monday and the idea is to find out the functioning of police and how to improve the services further.
The feedback wing will call different people who approached the police for various reasons and sought their feedback and how the police managed to solve the issue. In terms of negative criticism from the citizens which could lead to harassment of individual, the Commissioner promised to keep the identity of the respondents confidential and the only objective of this initiative is to identify the weakness and strength of the police department.
Every month every police station within the Hyderabad circle will be rated and if any station is getting poor reports, then an officer will be sent to put the things right.