Due to a hardware problem in the state department's computer system, America's visa issuing processes are paused across the globe.

On Wednesday, John Kirby, the state department spokesman said, "The Bureau of Consular affairs is facing some technical problems with the visa systems. This is a global issue, and we're working around the clock to fix it.”

He further clarified that, more than 100 private and public sector’s computer experts across the US are working on the problem, to find a solution and intimated on the beforehand that, the online services might not be availed for a few days. 
“A hardware failure is preventing the department from processing and transmitting the mandatory security related biometric data checks at our embassies and consulates," Kirby said

"Certainly we regret this inconvenience to travelers, recognize that this is causing hardship for those that are waiting for visas, and in some cases their family members or employers in the United States."

Noting that it is very much a security issue, he said, "That's why we're taking it so seriously. So we're going to get it done, we're going to get it done right, and we're not going to rush as well."

"We're working on this as fast as we can, but it's important to get it done right. Of course, we're going to continue to post regular updates on our website," Kirby concluded.

By Phani