Over 7600 units of Eon to be recalled in India by Hyundai to fix Clutch and Battery CablesOctober 06, 2016 20:49
After Hyundai's Eon was launched, many faulty clutches and battery cable had been detected. Owing to this defect, Hyundai has made an important announcement to recall almost 7600 units of the model to get those defects rectified. The cars in question have been manufactured in the year 2015 early. The customers have undergone a lot of trouble owing to this; therefore the brand has decided to get the issue fixed for the valued customers at no cost. This act will ensure loyalty is maintained.
The bigger step taken by the car manufacturer is to contact each customer to let them know that the affected cars need to be taken to the nearest dealers. From there on, they will inspect and see what best can be done. As all the owners cannot be informed in one go, efforthas been made to organize this process by contacting them in slots. This will ensure no car is faulty and no customer is unhappy.
This has not happened with Hyundai as they have always given the best to the customers. The brand also plans to inspect the cause of the defect in order to take necessary steps. This could be vigilance and quality check would be made more stringent so that no such issues occur in future. So the customers loyal can continue being loyal and more potential customers can make their way to this brand of cars. This step of recalling defective clutches and battery cables can make a big difference in Hyundai's position in the market.